Returns & Exchanges
At M.J. Bale, we want you to be completely satisfied with your purchase. If your garment isn't a perfect fit, you can return or exchange full-priced items within 30 days of purchase, provided they are in original condition with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Garments
Carefully place the items in their original packaging, ensuring all labels and tags remain intact to qualify for a full refund or exchange.
Ship to M.J. Bale
Generate and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postal location.
Processing & Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method or dispatch your exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing